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Delivery method and times
1.How long do orders take to arrive?
Your items can be delivered to your usual home address or any other address provided when you order online on our website. Your items will be delivered within 5 working days of your order payment bring processed for “standard” delivery and 3 working days for express delivery, subject to the delivery service provider and current climate. We would like to remind you that delivery times are entirely the responsibility of the service provider and that this average time may vary in the current climate.
If items are not available, delivery times may be modified. For further information on this, we invite you to consult our general terms and conditions of sale and/or to contact our Customer Service.
1. What are the delivery costs?
For any order placed on our website, standard delivery in Europe via Colissimo is free.
For express delivery or delivery to countries outside of Europe, the delivery costs will be displayed in your shopping cart after selecting your products and providing your delivery address.
For further information on this, we invite you to consult our general terms and conditions of sale and/or to contact our Customer Service.
In case you cannot find what you are looking for:
Need a quick advice to choose a perfume or to find the best shade for your next powder ? CARON ambassadors will answer you on instant messenger, from Monday to Friday, from 10am to 6pm*.
*Excluding weekends and bank holidays
Our team is available to help you Monday to Friday between 10 am and 6 pm:
Phone / WhatsApp: +33 (0)6 75 57 19 25
As CARON and its customers have a long history of sharing and passion, our ambassadors are delighted to speak with you and reply to any questions you may have.