Your Customer Service department

Contact Caron

How do I contact Caron?

Our Maison’s Customer Service Department will be delighted to provide you with personal advice and answer any questions you have from Monday to Friday by email at the following address: contact@parfumscaron.com.

We also invite you to consult our Contact page to see all of our contact details. The chat on the home page is also available if you wish to contact us this way.

What address should I send a letter/package to?

You can send your post to the following address:

Parfums Caron

Customer Service Department

22 Rue de l’Elysée

75008 Paris

Boutique Saint-Honoré, Paris

Boutique Saint-Honoré, Paris

332, rue Saint-Honoré

75001 Paris – France

Open Monday to Saturday from 11 am to 7:30 pm.

Get there

Phone : +33 (0)1 40 26 45 62
WhatsApp :  +33 (0)7 50 69 85 26

Exclusive services:

Bottle refills
Personalised appointments
Click and collect in store

Learn more
Boutique François 1er, Paris

Boutique François 1er, Paris

23, rue François 1er

75008 Paris – France

Open monday to saturday between 10am and 7pm.

Get there

Phone : +33 (0)1 47 23 40 82
WhatsApp : +33 (0)6 48 88 65 51

Exclusive services:

Bottle refills
Personalised appointments
Click and collect in store

Printemps Haussmann, Paris

Printemps Haussmann, Paris

61 rue de Caumartin – 1st floor

75009 Paris – France

Open Monday to Saturday from 10 am to 8 pm and Sunday from 11am to 8pm.

Get there

Phone Number: +33 (0)1 42 82 50 00

Boutique Dubaï, United Arab Emirates

Boutique Dubaï, United Arab Emirates

The District, Ground Floor, Dubai Mall,

Downtown Dubai - UAE

Open Monday to Thursday from 10am to 11pm and Friday to Sunday from 10am to 12 am.

Get there
Phone Number : +971-54-993-2000

Exclusive services:

Personalised appointments
Click and collect in store

In case you cannot find what you are looking for:

Live Chat

Need a quick advice to choose a perfume or to find the best shade for your next powder ? CARON ambassadors will answer you on instant messenger, from Monday to Friday, from 10am to 6pm*.
 
*Excluding weekends and bank holidays
ONLINE CHAT

Customer service

Our team is available to help you Monday to Friday between 10 am and 6 pm:
Phone / WhatsApp: +33 (0)6 75 57 19 25
CHOOSE AN APPOINTMENT

Contact us

As CARON and its customers have a long history of sharing and passion, our ambassadors are delighted to speak with you and reply to any questions you may have.